Frequently Asked Questions

Please note that all Monster products are sold exclusively through mobile tool dealers.

To locate a dealer near you, please click here.



If you have any questions about past orders, please email us at


If there is a problem with a past order you placed, please email us at


Warranty information for individual products can be found under “Additional Information” on their product page. To initiate a warranty repair or replacement on an item ordered through this website, please contact us at with your order number, the part number of the item, and the issue you encountered.

Products purchased through mobile tool dealers must be warrantied through the dealer.

For any other concerns or questions, please send us a message via our Contact Us page.